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Professional help is available

€50 /month

 

 

€300 /month

10% off for 6 months

20% off for one year

Community Support Forum
Response Time (*) (working days) 3 days 1 day
Support Hours 9x5
Roadmap Priority (**)
Included Cases per Month 5 Unlimited
Premium Support Forum
Email Support
Phone Support
Remote Troubleshooting
On demand access to patches


(*) Response time is defined as the time between receipt of the case and the time when a NextReports Support Team member begins working on the problem. Response time IS NOT defined as the time between the receipt of a case and problem resolution.


(**) Roadmap Priority is a list of high priority feature requests that will make their way faster into the main product. If we decide that your proposed features improve NextReports Suite, we will add them with high priority in the development process.


Support

services

Our support services include any of the following activities: Training, Consultancy and Custom Development.

Training Courses

For those who need to maximize their productivity, we offer professionally delivered training courses.

We offer flexible training delivery options so you can gain knowledge and expertise in NextReports:

  • On-demand online training
  • On-Site dedicated training
Consultancy

Our consultants can help you accelerate your time to market, while reducing risk and saving on development costs.

We can offer consultancy services for:

  • Analysis
  • Configuration
  • Implementation

This service is available at any time at a cost of €400 per man day.

Custom Development

There are many situations when, in order to address specific business needs, custom development is the only available solution.

For those specific situations, we offer dedicated custom development services, using our experience to drastically shorten the development time, making important savings on your project's budget.

This service is available at any time at a cost of €400 per man day.

Contact us with details about your project to get an effort estimation for your requirement.

For any other services or questions you may have, feel free to contact us.